Gaya APA

Mergel, I. (2013). Social Media in the Public Sector: A Guide to Participation, Collaboration and Transparency in the Networked World (Edisi Pertama). : Jossey-Bass.

Gaya MLA

Mergel, Ines. "Social Media in the Public Sector: A Guide to Participation, Collaboration and Transparency in the Networked World". Edisi Pertama : Jossey-Bass, 2013. Text.