Gaya APA

Eliason, F. (2012). At Your Service : How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques (-). Canada: John Wiley.

Gaya MLA

Eliason, Frank. "At Your Service : How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques". - Canada: John Wiley, 2012. Text.